The two things that cause most delays
In practice, supplier payments go wrong for one of two reasons: the recipient details were wrong, or the payment could not be matched to the transaction. Neither is complicated to prevent, and both are entirely about preparation.
Everything below is aimed at those two failure points, because the conversion itself is the straightforward part.
What to collect before you pay
Ask your supplier for each of the following, and get it in writing rather than from a screenshot: the exact RMB amount due, their name exactly as it appears on the receiving account, the account type they receive into (a Chinese bank account, Alipay or WeChat Pay), the account details or wallet identifier, their QR code if that account type uses one, and the invoice or order number.
The name matters more than people expect. If the account holder name and the name your supplier gave you do not match, stop and query it. That mismatch is exactly what payment fraud looks like.
Deposits, balances and freight
Most supplier relationships involve more than one payment: a deposit to start production, a balance before shipping, sometimes freight and handling billed separately. Run each as its own transaction.
That gives each payment its own reference, which is what makes reconciliation possible. If a supplier later says the balance has not been received and you paid it alongside the deposit in one lump, untangling it takes far longer than running two transactions would have.
Protecting yourself along the way
Three habits make a real difference. Confirm any change of account details through a channel you already trust rather than replying to the message that announced it. Keep the transaction reference, amount, date and invoice number together. And deal only with the payment details shown inside your own dashboard for your Cedis side.
If a supplier says they have not been paid, contact ELITE RMB with your transaction reference. Your dashboard shows the stage each transaction reached, which is what the team needs to look into it with you.